「air-J Co.,Ltd.」(“us”, “we”, “our”, or “the company”) operates https://air-j.co.jp/ (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1.Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

The personal information we collect can include the following:

1) Data necessary to process your order and issue bill of statement, such as your contact information, shipping address, products ordered. And payment information to process payments, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.

2) To confirm order details and delivery method we collect personal information, address, e-mail, ordered product information, quantity, amount.

3) Browse, usage, order history, personal information, address, e-mail to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about,

4) In order to improve our service, we will use the opinions received from you, the results of questionnaires, usage history and others.

5) We use contact information such as your name, address, and e-mail address to respond to your requests and inquiries.

2.Management of Your Personal information

We manage your personal information as following:

1) We will establish the necessary internal system in accordance with the Personal Information Protection Law and guidelines, and obtain a pledge from employees to properly handle personal information.

2) We will limit the use of personal information to only employees who has business necessity, create rules and regulations regarding the storage and management. And also, to take preventive measures to protect personal information.

3) In order to protect your safety and privacy, your information in Site Account will be protected by a password.

4) We use standard encrypted security SSL for security when transmitting data related to personal information via the internet

5) Assuming that the service will not be hindered, personal information will be deleted at any time after a certain period of time has passed.

3.Disclosure of Your Personal information

1) The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. However, this does not apply if the following cases apply.
・Comply to the request by a public institution such as a court or police based on laws and regulations.
・Comply to the provisions of special laws.
・Protect the personal safety or property of the customer or a third party, in circumstances which the consent of the person cannot be obtained.
・Protect company rights, property or services from actions that violate laws and regulations and our terms of use and precautions, in circumstances which the consent of the person cannot be obtained.

2) We will disclose when you request disclosure of your personal information under the necessary identification.
* How to verify identification:
Please mail a copy of your identification (driver’s license, health insurance card, etc.) to us. We will check the contents and disclose it as soon as confirmed.

4.Contact Us

If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: https://air-j.sakura.ne.jp/en/contact/